FAQs
Can I select a delivery day?
Our products are freshly made at the beginning of the week, so delivery is available on Wednesdays, Thursdays and Fridays to allow us to prepare your order. You can select your preferred delivery day out of these when you place your order.
orders need to be placed by Monday morning for delivery the same week
Who delivers the items?
Orders are sent via our delivery partner, APC. For full delivery information please see our delivery page.
Can I track my order?
Once your order has been despatched, you will receive a live tracking code from our courier APC. The courier will keep you up to date with an estimated time or when you can expect to receive your delivery, and give you the chance to amend it if required.
How much is delivery?
Delivery is £6.95, and free on orders over £70
Is there a minimum order?
Yes, the minimum spend is £25.
Can I still collect?
If you have placed an online order you will have the option for collection from the farm between 10am – 2pm Tuesday – Thursday.
Please check your emails for notification your order is ready for collection.
Please check your emails for notification your order is ready for collection.
Who can I contact if I have a query with my order?
We are available on 01392 875938 between 9am and 2pm on weekdays. Alternatively you can email office@kennifordfarm.com